STAY CONNECTED

  • Facebook Clean
  • Twitter Clean
  • Pinterest Clean
  • Instagram Clean

For any special requests, wholesale, or custom orders, please contact me!

 

Email: sommelier@persnicketea.com 

© 2023 by PRETTY GAL. Proudly created with Wix.com

CUSTOMER CARE

We are so glad you stopped by our little tea shop!  We do hope to hear from you again, especially if you like our tea!

As a small company near St louis Missouri, we value your business greatly. If you have any questions about our teas or other helpful suggestions, please contact us!

Have any questions or concerns? 

We’re always ready to help!

 

Send us an email to:

sommelier@persnicketea.com

or use the Contact Form.

RETURNS

We do our best to assure your satisfaction with all of our pure, natural products, but part of the beauty of nature is its variety. If the products you receive do not meet your expectations based on the information we have given you on this site or in person, please let us remedy the situation up to the price you paid for the products and services from PersnickeTea, LLC.  We cannot refund any Shipping Costs, but you do not have to return any tea. We can either send you a fresh batch of tea or issue a refund less a 15% processing fee.

If a product is damaged in transit to you, we can usually replace the damaged items up to $100 or the value of the items, whichever is less, through insurance. 

Please contact Customer Service:  sommelier@PersnickeTea.com

FAQ

Do you provide International delivery?

 

No. We only deliver to the United States and Canada.

 

How do I return an item?

 

Please contact Customer Care. You usually do NOT need to return any tea.

 

What is your returns policy?

 

We do our best to assure your satisfaction with all of our pure, natural products, but part of the beauty of nature is its variety. If the products you receive do not meet your expectations based on the information we have given you on this site or in person, please let us remedy the situation up to the price you paid for the products and services from PersnickeTea, LLC.  We cannot refund any Shipping Costs, but you do not have to return any tea. We can either send you a fresh batch of tea or issue a refund less a 15% processing fee.

If a product is damaged in transit to you, we can usually replace the damaged items up to $100 or the value of the items, whichever is less, through insurance. 

Please contact Customer Care:  sommelier@PersnickeTea.com

How do I track my order?

 

You will get an email with the shipping and delivery information.

 

What are your delivery options?

 

We can ship your order directly to you or you may pick it up at the Lake St. Louis Farmers and Artists Market or at our location in St. Peters, Missouri. Purrseus, our mascot, can also deliver your order anywhere in St. Charles County (starting in 2017). We will bring your tea to your event or tea tasting to save shipping costs too.